Concessionaires may now pay online while staying safe at home as the District partners with Pay Maya as one its additional online payment channels.

Through the app, concessionaires will now have additional options and will be able to settle their water bill at the comforts of their home. This provides convenient payment process to PIWAD concessionaires through cashless transactions.

This in view of the efforts to limit face-to-face interaction to curb the spread of the virus.

To ensure that payment are properly remitted to the District, payment acknowledgements are sent to registered contact numbers to confirm payment.

To pay, concessionaires may follow the following steps:

How to pay your water bill via Paymaya app?

Step 1: Open the Paymaya app, and choose ‘Bills’

Step 2: Click ‘Water Utility’ and choose ‘Pili Water’

Step 3: Input your Account Number, Amount Due, 6-Digit Account Code and Account Number

Step 4: Check Account details and click ‘Pay’’

Step 5: Save confirmation receipt as payment reference

This partnership is part of the continuous service improvement of the District to achieve the highest customer satisfaction from our concessionaires.

Meanwhile, concessionaires are advised that payments through online platforms and collecting agents should be made three (3) days before disconnection date to give way to posting of payments.